Join the Sulbing Family
Be a part of a fun and fast-paced work environment. We are looking for team players who possess excellent customer service and communication skills with a strong attention to detail. If you are a positive and enthusiastic person who shares our passion for desserts and wants to be a part of a memorable experience for our customers, we want to hear from you!
Team Member
Qualifications
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​Minimum of 1 year of prior experience in customer service or hospitality required.
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Demonstrate excellent interpersonal skills and be receptive to feedback.
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Basic knowledge of food safety and hygiene practices.
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Be a dependable team player.
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Able to work in a fast-paced environment with enthusiasm and a positive attitude.
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Must be able to lift up to 30 lbs. and be able to bend, reach, push, pull, and stand for prolonged periods with or without reasonable accommodations.
Responsibilities
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Create an engaging guest experience with friendliness and attentiveness.
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Report to work as scheduled, on time, and prepared.
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Take orders on the POS, handle cash and digital transactions.
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Prepare food and beverages to standard recipes with accuracy, efficiency, and quality while adhering to all food and health safety guidelines.
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Keep all areas of the store clean at all times of business operation.
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Work collaboratively with other team members to ensure smooth operations.
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Stay informed about menu items to best assist customers.
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Be flexible and open to performing tasks, both expected and unexpected, that arise during each shift.
General Manager
Qualifications
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Minimum 1 year of restaurant/cafe management experience in a high-volume, fast-paced environment and an in-depth understanding of restaurant operations.
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Be able to work full time.
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Strong leadership skills with the ability to motivate a diverse team.
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Exceptional organizational, interpersonal, and multitasking skills.
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Knowledge of local health and safety regulations; obtain and maintain Food Handler Certification as required by the state.
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Must be able to lift up to 30 lbs. and be able to bend, reach, push, pull, and stand for prolonged periods with or without reasonable accommodations.
Responsibilities
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Oversee day-to-day operations of the business under the guidance of the Director of Operations.
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Exemplify and enforce adherence to safety and sanitation standards.
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Train staff to follow café protocol and provide ongoing support and development for all team members while nurturing a positive and collaborative work environment.
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Monitor and manage inventory levels and anticipate store needs daily.
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Uphold excellent guest service and resolve inquiries and/or complaints professionally and empathetically.
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Actively engage with the local community to enhance Sulbing’s presence.